Logistics & Timelines: We work with third-party logistics partners (“Logistic Partners”) to deliver your orders. Standard dispatch timelines range from 2 to 3 business days from the date of order confirmation, depending on your location.

• Estimated delivery timelines will be displayed at checkout.
• Post-dispatch, tracking details will be shared via email/SMS on the contact details provided at the time of order.

We also reserve the right to manage shipping independently without using third-party providers, if necessary

Shipping Address Responsibility: You are responsible for providing accurate and complete shipping information. This includes:

• Full name
• Shipping address with landmark
• Valid contact details

We are not responsible for delays, failed deliveries, or additional costs due to incomplete or incorrect information provided by you.

Failed Delivery Attempts: Our Logistic Partners will attempt delivery up to 3 times. If you are unavailable during all attempts, the order may be canceled and returned to us. In such cases:

• A refund may be initiated, excluding any shipping costs borne by us.

Delays in Delivery: Delivery may be delayed due to unforeseen circumstances such as:

• Weather disruptions
• Logistics issues
• Strikes or public disturbances
• Natural disasters (floods, earthquakes, etc.)
• Technical failures or force majeure events

In such cases, we will make reasonable efforts to notify you but are not liable for any delays or consequential losses.

Delivery Partner Conduct: We engage partners committed to professionalism and integrity. However, we do not assume responsibility for:

• Behavior or actions of delivery personnel
• Delays or errors caused by delivery executives
• Package tampering or misdelivery

Disputes between you and delivery agents must be resolved independently. P & A Fashions Pvt ltd is not responsible for settling such matters.

Tracking Orders: Once your order is shipped, a tracking number will be shared. You can:

• Track it on the P & A Fashions Pvt ltd
• Or via the Logistic Partner’s official website/app

Please note: tracking status may have slight delays due to sync or system updates beyond our control.

Shipping Fees: We currently offer free shipping across India. In the case of product returns:

• Shipping fees (if any were charged) are non-refundable unless the return is due to a verified issue such as a damaged, defective, or incorrect product (as approved by our team).

Ownership and risk of goods transfer to you upon delivery of the product.

Reverse Pickup & Returns: We manage returns through our reverse logistics partners. Once a return request is raised and approved, the return pickup will be scheduled. Returns and refunds are processed as per our Cancellation, Return & Refund Policy.